ChargeRoute Privacy Policy
ChargeRoute helps electric-vehicle drivers find chargers, plan trips and share charger status. We collect as little as possible to do that. We do not show ads, sell your data, or track you across other apps and websites.
Summary
- No sign-up. The app creates an anonymous account the first time you send a report or use trip planning, search or live availability. It is not linked to your name, email or phone number.
- Your location stays on your phone. It is used to show nearby chargers and plan trips. We do not store your location on our servers.
- Reports are public. Status reports, check-ins and corrections you send are shown to other drivers, linked only to your anonymous ID.
- You can delete everything from the app: ⓘ About → Delete my data.
Information we collect
| What | Why | Where it is kept |
|---|---|---|
| Precise location (only while you use the app, and only if you allow it) | Show chargers near you, start trips from where you are, choose km or miles | On your phone. Map areas and trip points are sent to the data providers below to get results, but are not saved by ChargeRoute. |
| Anonymous account ID | Link your reports to you so you can delete them, and limit abuse | Our database (Supabase), until you delete it |
| Reports you send: charger status (working, broken, removed), corrections (power, number of stalls, a short note), check-ins, "waiting" with cars ahead, and the time | Show other drivers up-to-date charger information | Our database, visible to all app users, until you delete them |
| Daily request count | Limit how many map and route requests one account can make per day | Our database |
| Trip settings (chosen car, battery %, adapter), recent search data and cached nearby places | Remember your choices and load faster | Only on your phone |
| Crash reports (device model, operating system, app version, technical error details) | Find and fix bugs | Sentry, if crash reporting is enabled in your app version |
We do not collect your name, email address, contacts, photos, payment information or advertising identifiers. If you email us for support, we receive your email address and message.
Services that process data for us
To show chargers, routes, places and weather, the app sends map coordinates, search text and trip points to these providers. Each handles data under its own privacy policy.
- Supabase stores reports and anonymous accounts and runs our server functions. Privacy policy
- Google (Maps, Routes and Places) provides the map, driving routes, address suggestions, live charger availability and nearby places. Privacy policy
- Open Charge Map provides the charger list. Terms
- OpenStreetMap / Overpass API provides nearby restaurants, coffee shops and restrooms around chargers. Only charger locations are sent. Privacy policy
- Open-Meteo provides weather along your route. Terms
- Sentry receives crash reports, if enabled. Privacy policy
How long we keep data
Reports and your anonymous account are kept until you delete them. The app uses reports from the last 90 days; older reports may be removed. Cached map results on our servers expire automatically (minutes for live availability, up to 7 days for nearby places) and contain charger locations, not yours.
Your choices and rights
- Delete your data: in the app, open ⓘ About → Delete my data. This permanently deletes your anonymous account and every report linked to it, and clears saved settings on your phone. Uninstalling the app alone does not delete reports already sent.
- Location: you can deny or turn off location access in your phone's settings. The map still works; you can search for places instead.
- Questions or requests: email us (below). Depending on where you live, you may have rights to access, correct or delete your data, or to object to processing. We will respond within 30 days.
Children
ChargeRoute is not directed at children under 13, and we do not knowingly collect data from them.
Security
Data is sent over encrypted connections (HTTPS). Database access rules allow each account to add only its own reports, and nobody can change or delete another person's reports.
Changes
If we change how the app uses data, we will update this page and the effective date above, and mention significant changes in the app's release notes.
Contact
Sivaji Ganesh Kandimalla · kandimallasivaji9@gmail.com