ChargeRoute Support

Find EV chargers, see which are working, and plan trips with charging stops.

Why does a charger show the wrong power or status?

Charger listings come from Open Charge Map and other public sources, which can be out of date. Open the charger and tap ✏️ Fix details or a status button (✅ Working, ❌ Broken, 🚫 Removed). Your report helps every driver.

Where does live availability come from?

For networks that share real-time data (for example Electrify America, EVgo, ChargePoint and bp pulse in the US), ChargeRoute shows live stall availability. For others, including Tesla Superchargers, availability is estimated from driver check-ins (🔌 I'm charging here, 🚗 I'm waiting).

How accurate are trip plans?

Trip plans estimate energy use from your car model, battery level and the weather forecast. They don't yet model hills, speed or wind, so always keep extra charge, especially in cold weather.

Do I need an account?

No. The app creates an anonymous ID when you first send a report or plan a trip. It isn't linked to your name or email.

How do I delete my data?

In the app, tap ⓘ → Delete my data. This permanently deletes your anonymous account and all your reports. See the privacy policy for details.